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Navigation: Frequenty Asked Questions

Configure Print Notification of Failed Emails

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Within the Cobwebb Server Software there is an option to Print failed messages. You will then need to specify an Output Device for printing this information.

Step 1 - Create an Output Device

1.From the Cobwebb Fax and Email Menu select option 7. System Maintenance > 1. Maintenance Menu > 10.Work with output devices.

2.Enter 1 to create a new Output Device. Leave the Page Definition blank, enter an Output Device name say FAILED and a Description and press Enter.

3.Select the Output type for the Output Device and press Enter. You need to select one of the Print types e.g. *SCS, *AFP or *HPT.

4.Complete the details for your printer and press Enter. Please see Work with Output Device details for a description of all the entries.

(Please Note: at present you need to press F3 to return to the list of Output Devices)

Step 2 - Change the System Parameter to Print failed messages

1.From the Cobwebb Fax and Email Menu select option 6. Work with system parameters > 1. System Parameters > 1. System Parameters.

2.Change the Print failed messages entry to a 2 (or 3) to print failed email (and fax)

3.Enter the name of the Output Device you have just created in the Output device entry

4.Press Enter.

Example Failed Email *SCS Output        

 

AFAX MESSAGE DETAILS

QUEUE REF E000000001

USER NAME QSECOFR  

SENDER ADDRESS      

test@cobwebb.com  

RECIPIENT ADDRESS  

test,bad@cobwebb.com

SUBJECT            

Test failed email print        

DATE AND TIME      

2017/05/17  12:56:11