Under certain circumstances, for example if the Subsystem CPPD is terminated *immed while sending a message, it is necessary for messages or communications lines to be 'Reset' the recovery menu provides a means of doing this. This can be found from the Cobwebb Fax & Email Menu - System Maintenance - Option 3.

To view the Help for a specific option simply click on one of the above links.

Check active faxes

Run this option if you have an 'Active' fax on the queue which appears to be holding up the sending of other messages.

Notes:  

•You should stop the CPPD subsystem before running this option otherwise any 'Active' faxes i.e. currently being sent, will also be reset.

•All the 'Active' faxes will be reset back to queued and they will all be resent.

•Cobwebb Fax will not attempt to send a message to a fax number to which a fax is already 'Active'.

Check active lines

Run this option to reset a communication line which is 'Active' on the Work with Communication Lines display.  Do not run while subsystem CPPD is active.

Note: Stopping & starting the CPPD subsystem will also run this program.

Check active emails

Run this option if you have an 'Active' email on the queue which appears to be holding up the sending of other messages.

Notes:  

•You should stop the CPPD subsystem before running this option otherwise any 'Active' emails i.e. currently being sent, will also be reset.

•All the 'Active' emails will be reset back to queued and they will all be resent.

Rebuild API data queue

The API data queue is defined in the data area APIDTAQ and is normally left as QCOBWEBB. This is used by jobs in the subsystem CPPD and if the IBM i has an abnormal failure e.g. a power failure the data queues are the first objects to be damaged.  If this occurs this option will rebuild data queue.

Note: Stopping & starting the CPPD subsystem will rebuild the data queue if it cannot be found.

Rebuild email API data queue

The email API data queue is defined in the data area APIEML and is normally left as APIEML. This is used by jobs in the subsystem CPPD and if the IBM i has an abnormal failure e.g. a power failure the data queues are the first objects to be damaged.  If this occurs this option will rebuild data queue.

Note: Stopping & starting the CPPD subsystem will rebuild the data queue if it cannot be found.