Operator Profiles

When viewing the Cobwebb Queue by default only the user's own messages are displayed. Cobwebb users' may display all queue entries (F7), they may not be authorised to view or work with all message content. All queue entries are displayed and are available to Cobwebb Operators (except Public Authority 2=None). To configure a user to be an Operator for the Cobwebb Queue please use the following steps.

•Add CPPD to your library list with the command ADDLIBLE CPPD and press Enter

•Enter command GO CPPD and press Enter

•Select option 80. Fax/Email menu

•Select option 6. Work with system parameters

•Select option 3. Operator Profiles

•Add the User Id that you wish to be made an Operator Profile to the list.

Manager Groups.

You could instead create Manager groups where all users with the same Manager have access to each other's messages.  . Use the following steps to configure Managers.

•Enter command GO CPPD and press Enter

•Select option 80. Fax/Email menu

•Select option 7. System maintenance

•Select Option 1. Maintenance menu

•Select Option 1. Work with user profiles

•Place a 2 beside the user(s) to add to the group

•Add a Manager Name for the user here.

Note: If a User Id is used as the Manager and the Manager field on the Managers User Profile entry is left blank then users can access each others messages, but not the Manager's